openserve

openserve.com · Last updated October 16, 2026

Deleting your connected-account data

When you connect a Facebook page, LinkedIn profile, or X account to a journal on OpenServe or IJR, we store an encrypted access token for that page and the public page details (name, link, follower count), plus a log of the comments our reply agent considered on your own posts. We never store your Facebook user token.

Remove one connected page

  • ·Open your journal dashboard and find “Auto-post to your accounts”.
  • ·Click the × beside the page you want removed.
  • ·The stored token and the page record are deleted immediately; the comment ledger for that page is deleted with it.

Disconnect a Meta, Google or TikTok ad account

When a business connects an ad account under Ads › Channels, we hold the connection (an encrypted access grant; we never see your Facebook password), the ad accounts you added, and copies of their campaigns, ad sets, ads and daily results, plus the suggestions, change history and audience settings tied to them.

  • ·Open Settings › Connectors and click Disconnect beside Meta Ads (or Google Ads, or TikTok Ads).
  • ·The connection is deleted, and at the same moment so is everything we copied from that ad account: the ad accounts, campaigns, ad sets, ads, daily results, suggestions, change history and audience settings. If you shared an ad account with your team, it is removed for the whole team.
  • ·Customer lists and campaigns inside your own ad account stay there. You can manage or delete them in Meta Ads Manager (or Google Ads, or TikTok Ads Manager).
  • ·Campaigns you chose to import into OpenServe’s own ad network are your OpenServe campaigns and stay until you delete them.
  • ·You can also remove OpenServe from Facebook’s side under Settings → Business integrations. That ends our access at once; disconnect in OpenServe as well to delete the copies.

Remove everything

Deleting your account from Settings removes every connected page, ad account, token, and ledger row tied to it. You can also revoke our access from Facebook’s side at any time under Settings → Business integrations, which invalidates the tokens we hold; we drop the dead records on the next sync.

Questions: privacy@openserve.com. See our Privacy Notice.
Data deletion — OpenServe